Home / Reviews
What our clients say
Read all reviews on GoogleAlready a client? Leave a review on Google
Support at claim time
“Solace, namely Mike Connellan, has been instrumental in getting our family the best health insurance and results in claim time. We couldn’t be more grateful for his expert advice. Highly recommend!”Lara B.Google review
“Mike and the team have gone out of their way to help us navigate our insurances. They make it super easy to understand and at claims time have facilitated smooth and stress free engagement. I would recommend Solace without hesitation.”Keir R.Google review
“Insurance has always bamboozled me and I used to think that getting a policy online was cheapest and best however that working with Mike has made me realise that that's not the case. … Thanks for setting me up on the right insurance track Mike as it could have been an absolute headache on the online policy I was about to go for when it came to claim time!”Jen G.Google review
Reviewing existing cover
“Mike has been exceptional to work with, I came to him unsure about what cover I actually had, it turned out the cover I did have wasn’t sufficient and he helped me to review this for both myself and my family and made the whole transition process very painless. Having someone unbiased to review different options and match something to our lifestyle was a huge win for us.”Brendan M.Google review
“Thank you Mike for being so helpful with reviewing my insurances and getting them in the right place for me. You explained everything in a way that was clear, informative and easy for me to understand. It was very much appreciated to have a stress free experience and feel confident that my insurance was set up the best way for me. Would recommend Mike to anyone looking to set up or update their policies, he is fantastic.”Nikki W.Google review
“What can I say, great advice from a trusted and friendly face. … Everything was clearly explained in great depth and he really did tweak all the details to make sure I was correctly covered for exactly what I need and no more, steering me away from other expensive features other insurers had tried to sell in that weren’t relevant to my life stage. Can’t rate Solace highly enough. Thanks again!”Edward H.Google review
Cover for life’s milestones
“Mike at Solace was a huge help to us in sorting out our life and health insurance policies after the birth of our son. He is super knowledgeable and went the extra mile to explain our options and compare policies. Mike was always completely honest and transparent in getting us the best policy for our budget and we never felt pressured into spending more than we were comfortable with. We feel very assured that we're now well covered for the future!”Hazel T.Google review
“I bought my first home in 2020 and wanted to make sure I’d be covered if something happened and I couldn’t work or became sick. There are so many insurance policies out there that it can become confusing and you end up not knowing what you actually need or should get! Mike made it all easy to understand and I know he was looking out for me which was very reassuring. He was very responsive with any questions that I had and made the whole process easy. I would highly recommend Mike to anyone needing insurance!”Deanna K.Google review
“Super thorough, great communication. Got us better cover with a better premium! Highly recccomend!”Nathan T.Google review
Clear, honest advice
“Having delayed looking into personal insurance for some time, I was delighted by how straightforward it was to work with Mike to find the right coverage for our needs. As someone new to this area, I really appreciated that Mike took the time to educate us, ensuring we felt confident in our decisions. Mike consistently made sure we were satisfied and helped keep the process moving smoothly. His approach is honest, professional, and clearly reflects his expertise. We are very pleased to have worked with Mike and highly recommend him to others.”Dan H.Google review
“Mike is an awesome advisor! My experience with him has been nothing but fantastic. His communication is always clear, professional, and easy to understand. He takes the time to really listen and understand my needs before giving advice, and every suggestion he’s made has been spot on. Couldn’t recommend him more!”Victor O.Google review
“Mike was outstanding. I've never understood the insurance world which meant it was always a hard topic to manoeuvre around. However, after meeting Mike, he was able to explain in the most simple terms what this all meant and guided me and my family down the best path to being insured in the best way possible. Not only am I happy with the package (insurance) that was put together for me but the trust created by Mike has meant that I now know I'm in good hands as we move forward. I could not recommend him enough.”Reece G.Google review
“Mike is a pleasure to deal with - he gave clear explanations on everything from how insurance works to what products I actually need. I found him to be honest, extremely knowledgeable and the whole process was simple and painless. I'm not sure why I put it off for so long - it felt like a weight had lifted afterwards! I highly recommend speaking with Mike.”Faith T.Google review
“I would highly recommend Mike to deal with your insurance requirements. I find him very trustworthy, professional and transparent in his approach. He is always very prompt with his communications and is very knowledgeable in the products. He definitely operates with his customer's best interest in mind, which is one of the reasons why we love dealing with him.”Candice B.Google review
“From the moment I reached out, he took the time to understand my needs, answered all of my questions, and guided me through the complexities of insurance options in a way that was clear and easy to understand. … He didn’t just offer generic solutions; instead, he carefully tailored recommendations that best suited my needs. It’s rare to find someone so dedicated to their clients, and I truly felt that he had my best interests at heart.”Craig M.Google review
Looking after clients for years
“We have been working with Michael and the team at Solace for many years now. The knowledge and expertise we are given is exceptional. We especially appreciate the regular communication and necessary updates with all the constant life changes we through, this is so important. Thank you Mike”Sarrah C.Google review
“Michael has been my trustworthy broker for several years now. Not only does he respond with alacrity to all my queries, he gives considered responses and advice and has guided me with clear information as to the best options for myself.”Jenny L.Google review
“Mike has been just amazing to deal with right from our very first meeting. For every insurance question we have, he walks us through every detail and the various options to best suit our work, family and budget requirements. He is super prompt with communication and he just really knows his stuff. We feel extremely well informed and supported with our insurance needs and have recently referred him to other members of our family. Cannot recommend Mike and Solace highly enough.”Jessica O.Google review
Is your cover still right for you?
Book a free, no-obligation review, in person or online.
